At Varshuti Furniture, we strive to provide high-quality furniture that meets your expectations. However, if you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy to ensure customer satisfaction.
1. Eligibility for Returns
You may return an item if it meets the following conditions:
- The item is unused, in its original packaging, and in the same condition as received.
- The item is defective, damaged, or incorrect as per the order.
Certain items, such as custom-made furniture, clearance sale items, and gift cards, may not be eligible for returns.
2. Return Process
To initiate a return, please follow these steps:
- Contact our customer support at [furniturevarshruti@gmail.com] with your order details and reason for return.
- Our team will review your request and provide return instructions.
- Pack the item securely and arrange for return shipping (return shipping costs may apply unless the product is defective or incorrect).
- Once we receive the returned item and inspect its condition, we will process the refund or exchange.
3. Refund Policy
- Refunds will be credited to the original payment method used for the purchase.
- In case of COD (Cash on Delivery) orders, refunds will be issued via store credit or bank transfer.
- Your order will exchange and replacement will delivered with in 5 to 7 business days.
4. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or full refund at no extra cost.
5. Exchange Policy
If you wish to exchange an item, please initiate a return and place a new order for the desired product.
6. Cancellations
Orders can be canceled before they are shipped. Once shipped, cancellations will be treated as returns.
7. Contact Us
For any return or refund-related queries, reach out to us at [furniturevarshruti@gmail.com] or call [9582354967].
We value your trust and aim to provide a seamless shopping experience at Varshuti Furniture.